What is the policy for lost tickets or passes?

TriMet has specific policies in place regarding lost tickets or passes, which are important for riders to understand. Unfortunately, TriMet does not replace lost or stolen paper tickets or passes. Riders who have purchased a ticket or pass are responsible for keeping it safe until they are ready to use it. However, for those who have purchased a Hop card, which is a reusable contactless smart card, there are measures to protect your balance. If a Hop card is lost or stolen, users have the ability to report it to TriMet, after which they may be able to transfer the remaining balance to a new card for a small fee. To facilitate this process, it is important that riders register their Hop card online, as this is the only way to recover lost balance. For specific situations regarding lost tickets or passes, it can be helpful to refer to TriMet’s official website, where more detailed information and guidelines may be available. Always stay informed by checking for updates or changes in policy that may impact your travel experience.