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Toyota Customer FAQ

Top Answers & How-to Guides

What is Toyota's Phone Number?

The question we are asked most often is about how to talk to Toyota customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Toyota Customer Questions

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Customer Support

Does Toyota Have Roadside Assistance?

The roadside assistance program is a welcome service to motor vehicle owners since it comes in handy during emergencies....
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What is the warranty coverage for Toyota vehicles?

Toyota vehicles come with a comprehensive warranty that includes a three-year or thirty-six thousand-mile basic warranty, a...
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What is Toyota's policy on vehicle returns and refunds?

Toyota does not have a standard return or refund policy, as it differs by dealership and state law. Vehicle purchases are...
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Vehicle Maintenance

How Do I Check for Recalls on My Toyota?

GetHuman is a customer-oriented company that provides simple guides for consumers to solve their service problems. While we aim...
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What are the recommended maintenance services for my Toyota?

Regular maintenance is crucial for Toyota vehicles and the recommended schedule is available in the owner's manual. This...
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Financing and Promotions

What are the available financing options for purchasing a Toyota?

Toyota provides various financing options for vehicle purchases, including traditional auto loans, leasing, and special...
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Are there any special discounts or promotions available for Toyota vehicles?

Toyota routinely has various promotions, including financing options, cash rebates, and lease deals, which may vary by model,...
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Customization and Features

Can I customize and personalize my Toyota vehicle?

Toyota provides various customization options for its vehicles, including OEM accessories, trim levels, and color choices....
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Where can I find information about Toyota's safety features?

Information regarding Toyota's safety features is readily available on the official Toyota website, which details the safety...
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What are the different trim levels and packages available for Toyota vehicles?

Toyota vehicles come in various trim levels and packages that cater to different buyer needs and preferences. Each model, such...
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Future Models

Is Toyota planning to release any new car models in the near future?

Toyota is always working on new models and updates, especially in hybrids and electrics, though specific launch details are not...
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What is the Toyota Certified Pre-Owned program and how does it work?

The Toyota Certified Pre-Owned program offers a reliable option for used vehicle buyers by ensuring cars meet specific...
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We look to the Toyota issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Toyota issues reported to GetHuman

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