Does Toyota Have Roadside Assistance?
The roadside assistance program is a welcome service to motor vehicle owners since it comes in handy during emergencies. Therefore, you should conduct due diligence and learn about the program before trouble strikes. The guide above can help the customers of the Toyota Motor Corporation to gain knowledge of the service. At GetHuman, we strive to help you to overcome your service problems on your own. However, we also make available the contacts of the client service departments of various companies so that you can reach them when needed.
The automotive industry has come a long way over the decades. From the development of steam-run to the advent of diesel engines, the motor industry has a wide array of products for its consumers. And being a large industry, the automobile sector has multiple players. Key among them is Toyota; a leading manufacturer of motor vehicles by net revenue and sales by region.
Toyota Motor Corporation (whose trade name is Toyota) is a multinational automotive manufacturer with its headquarters in Japan. Globally, the company is the second-largest vehicle manufacturer. It's notable for the production of hybrid electric and hydrogen fuel-cell vehicles. The company develops five brands of vehicles, namely Toyota, Lexus, Hino, Daihatsu, and Ranz.
Becoming a Toyota consumer comes with multiple perks. The brand offers the ToyotaCare service; no-cost maintenance and roadside assistance plan. The maintenance plan covers factory scheduled services for 25,000 miles or two years while the roadside assistance entails 24-hour help for two years with unlimited mileage. Read on to find out more about the roadside assistance plan.
Stuck by the road? Toyota's got you covered
Toyota's roadside assistance program is available for all models of Toyota vehicles. However, you should ensure that your automotive has a genuine Toyota manufacturer's warranty. The program will enable you to enjoy the following 24-hour benefits and services:
- Lockout protection
- Tire service, including change of flat tires
- Emergency fuel delivery when you run out of fuel
- Battery jump-starts or the replacement of batteries (provided the battery is under one year guarantee)
- Winching
- Towing vehicles to a nearby Toyota dealership in case of electric or mechanical breakdown (last resort if roadside assistance isn't possible)
Toyota values customer satisfaction, and so it offers customer support to assist customers with any service issue. To learn more about the company's roadside assistance service, you can contact the customer care department. Below are some ways to get hold of the company reps.
Phone number
Toyota features customer support via phone call. Using the toll-free line, you can easily reach out to a staff member of the customer care department. The agent can answer any question or inquiry you may have regarding roadside assistance, including ways of requesting the service.
Additionally, you can get insight into other products and promotions that Toyota awards its customers as well as tips on utilizing the company's deals. Follow-up care for previous problems is available as well, so make it a point to address all the service issues you may have during the phone conversation.
Online help pages
The second way of reaching out to service agents is via the online help desk, customer FAQ, and forum platform. With the 24/7 help desk hours, consumers can rest with the assurance of getting prompt help whenever a service issue occurs.
The platform allows users to navigate through multiple help topics, pick one that attempts to address their issue, and communicate with an agent via chat. You can then ask any questions regarding the roadside assistance service, and the customer service rep will divulge as much information as possible.
The written conversation you'll have will enable you to get a reference point in the future whenever you face the same predicament.
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