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Can I change or cancel my order?

Asked 2 years ago
Generally, Tobi.com allows changes or cancellations to orders, but there are specific conditions and time frames that customers should be aware of. If an order is still in the processing phase, customers may have the option to modify or cancel it before it is shipped. However, once an order has been dispatched, it is typically no longer possible to make any changes or cancellations. Customers are encouraged to act quickly if they wish to modify or cancel their order, as time is of the essence in these situations. To find the most up-to-date information regarding order changes or cancellations, it is advisable to refer to the specific policies available on the Tobi.com website. There may be a dedicated section that outlines the procedures and guidelines. If you have further questions, looking on the current web page could provide additional contact information for further assistance.
Answered Aug 16th 2025

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