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Can I cancel or change my order?

Asked 2 years ago
Theswanx.com typically has policies in place regarding order cancellations or changes. Once an order is placed, the ability to modify or cancel it often depends on the specific stage of processing the order is in. If the order has not yet been processed or shipped, it is generally possible to make changes or cancel the order. However, if it has already been processed or is in the shipping process, it may not be feasible to make modifications. For customers who wish to change their order, it is advisable to act quickly. Reaching out to the customer service team as soon as possible after noticing the need for a change can increase the chances of successfully altering the order. To find detailed information on the specific policies and procedures for order cancellations or changes, it is recommended to visit the relevant sections on the Theswanx.com website. This includes looking at their terms and conditions or frequently asked questions page. Here, customers can find the most precise and up-to-date information regarding their orders.
Answered Sep 27th 2025

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