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What is your warranty policy?

Asked 2 years ago
The warranty policy of Thelightshop.com typically covers defects in material and workmanship for a specific period after the date of purchase. This warranty is usually applicable to products purchased directly from their website or authorized retailers. However, the exact duration of the warranty can vary depending on the type of product and the manufacturer’s specifications. Generally, many lighting products may come with a one to five year warranty, but it is always important to check the individual product description for specific details related to that item. In the event that a product is found to be defective within the warranty period, Thelightshop.com may provide options for repair, replacement, or refund, depending on the circumstances. It is also essential for customers to retain their original purchase receipts for warranty claims. For the most accurate and up-to-date information regarding warranty details, it would be advisable to refer to the official website and look for the warranty policy section. This will provide comprehensive guidelines tailored to the specific product you are inquiring about.
Answered Oct 10th 2025

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