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Can I cancel my order?

Asked 2 years ago
The Light Shop typically has a policy in place regarding order cancellations, but specific details may vary depending on the circumstances and timing of the request. Generally, if an order is still processing and has not yet shipped, there is a good chance that cancellation can be accommodated. However, once an order has been shipped, it may not be possible to cancel it. In that case, customers usually have the option to return the item according to the company's return policy. For the most accurate and up-to-date information, it is recommended to consult the current pages on The Light Shop's website, where details about order cancellations and returns can be found. Always check the specific policies related to your order to ensure you have the correct information.
Answered Oct 10th 2025

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