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The IRS Customer FAQ

Top Answers & How-to Guides

What is The IRS's Phone Number?

The question we are asked most often is about how to talk to The IRS customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Bank Account or Routing Number on My Tax Return?

When dealing with the stress of preparing and filing taxes, making mistakes with the bank account number or routing number can occur....

How Do I Find My Checking Account and Routing Number with the IRS?

It is very important that you enter the correct account and routing numbers when requesting your tax refund is directly deposited into...
Ask any question you have about The IRS customer service, get an answer now.

Recent The IRS Customer Questions

Tax return never received refund

If you haven’t received your tax refund, you can check the status using the “Where’s My Refund?” tool on the IRS website. Make sure your return was filed and accepted. If there are any discrepancies or additional information needed, the IRS will notify you. Delays may occur due to verification processes, errors in the return, or incomplete information.
Asked Aug 1, 2024 6:39 PM

Trying to check the status of my tax 2021 that they received by mail 2 months ago

If you mailed your 2021 tax return, it can take up to six months for the IRS to process paper returns. You can check the status of your return using the "Where's My Refund?" tool on the IRS website or through the IRS2Go mobile app.
Asked Jul 2, 2024 4:13 AM

I filled out a 4868 form, for an extension. I send it certified. It has not be received. What do I do now.

When you send a form like 4868 via certified mail, it can sometimes take a while for the IRS to process it, especially during peak times. Don't worry if it hasn't been acknowledged yet. As long as you have proof you sent it before the deadline (like a postmarked receipt), you have complied with requirements for an extension. While waiting for confirmation, ensure you are prepared to file your tax return by the extension deadline to avoid penalties.
Asked Apr 30, 2024 2:40 PM

IRS claimed payment not received but amount was debited from my account.

Even though the IRS claims not to have received your payment, it's crucial to verify your bank statement first. If the amount has indeed been debited from your account, it could be a processing error from the IRS end or the payment could still be in transit. Please wait for a few days; payments sometimes take a while to be credited to the IRS. If after a reasonable time period the IRS still doesn't acknowledge receipt of your payment, you will need to provide proof like a bank statement or a receipt showing that payment was made. Remember, it's essential to keep such documents for cases like these.
Asked Apr 30, 2024 1:45 AM

I need to report fraud on my income tax

To report tax fraud to the IRS, you should use Form 3949-A, Information Referral. You have to provide personal information about the person you're reporting, such as their name, address, social security number, and a description of the alleged fraudulent activity. Additionally, you'll need to provide your personal information, unless you choose to remain anonymous. After filling it out, mail the form to the IRS in Fresno, CA. It's important to provide as much detail as possible to help the investigators. Please note that the IRS doesn't provide updates on the progress or results of the investigation due to federal privacy laws.
Asked Apr 25, 2024 1:25 PM

Help me with my The IRS customer service issue

Filing Taxes

How Do I File Previous or Old Tax Returns with the IRS?

At some point, you may have to file an old or previous tax return. This could be to receive a refund you were entitled to during a...

How Do I File My Taxes with the IRS?

There are several ways to file your taxes with the IRS. You can go the traditional way and send a completed tax form to the IRS through...

Reporting Scams

How Do I Report Internet Fraud to the IRS?

If you know of someone using the IRS's e-file system to commit tax fraud online, you should report it to the IRS. There are several...

How Do I Report a Phone Scam to the IRS?

Almost 2.5 million taxpayers have been targeted by IRS phone scams in the United States. Scammers have stolen over $70 million dollars...

How Do I Report Identity Theft to the IRS?

Identity theft is one of the worst experiences anyone can endure, but the IRS does its best to protect and inform you if it happens...

How Do I Report a Tax Fraud Scam to the IRS?

During tax season, many individuals become victims of scammers who target them to obtain their information. They usually find themselves...

Changing Information

How Do I Change My Bank Account or Routing Number on My Tax Return?

When dealing with the stress of preparing and filing taxes, making mistakes with the bank account number or routing number can occur....

How Do I Report a Change in My Address to the IRS?

Keeping your contact information updated is necessary for business or personal interactions. The IRS sends out written correspondence....

Security Measures

How Do I Get an Ip Pin for My Protection with the IRS?

An IP PIN is a six-digit number that the IRS issues to taxpayers to help protect their identity when filing taxes. The IP PIN is used...

Banking Information

How Do I Find My Checking Account and Routing Number with the IRS?

It is very important that you enter the correct account and routing numbers when requesting your tax refund is directly deposited into...

Extensions and Refunds

How Do I Request an Extension to File My Taxes with the IRS?

If you will not make the deadline of April 15th to file your taxes, you must submit Form 4868 to get an extension by that time. Once...

How Do I Track My Refund from the IRS?

After filing your taxes, you will get a confirmation soon as you submit to let you know your request is being processed. There are...

How do I track my tax refund from the IRS?

Tracking your tax refund from the IRS is a straightforward process, whether you e-filed or mailed your return. To check the status,...

Tax Questions

How Do I Contact the IRS with a Tax Question?

This guide outlines the steps you need to take if you would like to contact the IRS regarding a tax question. If you are unsure about...

Can I call the IRS with a tax question?

For questions about individual and business tax returns, contact the IRS directly by phone as they do not accept inquiries via email....

Payment Methods

How Do I Pay My Taxes with the IRS?

There are various ways to pay your tax with the IRS. You can either pay online, by direct debit, debit or credit card, or cash. If...

Payment Plans

How Do I Cancel an IRS Payment Plan?

This article discusses cancelling your IRS payment plan. Three different options for cancellation are described: for Direct Debit Installment...

How do I apply for a payment or installment plan with the IRS?

American taxpayers can apply for an IRS installment plan online. Follow steps including photo ID, an ID.me account, smartphone, and...

Lost Refund Checks

How do I replace a lost or damaged tax refund check from the IRS?

To replace a lost or damaged tax refund check from the IRS, start by initiating a refund trace through the IRS website. Log in to your...

Document Requests

How do I get tax transcripts and copies of tax returns from the IRS?

To request tax transcripts or copies of tax returns from the IRS, use their online platform to view, print or download the documents....
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