This article explains how TOMS customers can track the orders that they have made online. If you have recently made an online TOMS order, then this guide may be able to help you. The article consists of simple steps to take when wanting to track a TOMS order, including where you find the tracking link, what information you require, where you can find your order number, and what to do if these steps are unsuccessful.
If you have recently made a TOMS order and you would like to know its status and the predicted date and time of its arrival, here is an easy to follow guide.
You are a TOMS customer because you believe their products are high-quality, stylish, and generally good value for money. However, you have just made your first online TOMS order, and you would like to know when it will arrive so that you can be home to collect it.
Fortunately, once you have received your order confirmation email containing your order number and tracking link, you will be able to track your order easily online. You will also need to know the email address and zip code that you used to make your order.
Heres how.
Once you have placed a TOMS order, you should receive an email confirmation. Log in to the appropriate email account and find your confirmation.
If you cannot find your confirmation email in your inbox, make sure to check your junk or spam folder as occasionally important emails are incorrectly sorted. Once you have located your order confirmation email, open it.
If you have not received an order confirmation email, you may need to contact the TOMS customer service team. You can find the customer service contact details on the GetHuman website.
Once you have opened your confirmation email, you should see an order number. Your order number is usually located at the top of the email body.
If you have managed to locate your order number, copy it to your clipboard or write it down so that you can remember it.
Your confirmation email will also contain a tracking link. Once you have your order number copied to your clipboard or written down, follow the link.
The tracking link should take you to a new page that will request your order information, including your order number, your zip code, and your email address.
After you have entered this information correctly, the TOMS tracking page should provide detailed information regarding your order's shipping status, including the estimated delivery time and date of your order.
If you have followed these steps carefully and made sure you have entered the correct details, but you still cannot track your TOMS order, you can contact the TOMS customer service team. The customer service team will be able to resend your order confirmation email if necessary or assist further regarding tracking your parcel. The TOMS customer service contact details can be found on the GetHuman website.
GetHuman has been working for over 10 years on sourcing information about big organizations like TOMS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My TOMS Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.