If you need to return something you bought from Sweetgreen using your gift card, you can get that gift card refunded or a new one issued. To qualify for a refund, your purchase must be unused, in its original package, and returned within 30 days. To make the return, you will have to ship it back to Sweetgreen at your own expense.
If you bought something from Sweetgreen using one of the company's gift cards, and if there was something wrong with it, you probably want to know how to get a refund applied to that card. This article will tell you about Sweetgreen's return policy and procedure.
You can return almost any Sweetgreen purchase for a full refund for any reason as long as you return that purchase within 30 days. To qualify for a refund, the purchase must be unused and in its original package and have everything it came with. Please note that you will only receive a refund of the purchase price, not the shipping costs.
The one exception to the return policy is gift cards. You cannot return gift cards themselves, even if they are unused.
You should receive your refund in the same form as you used to make the purchase. The company, therefore, should automatically refund your gift card for you or at least send you another gift card.
You can make your return to Sweetgreen by following these instructions:
If you have any questions about your return, you can ask a Sweetgreen customer service representative. You can reach one by email or on the company help forum. There is no way to contact customer service by phone.
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