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What should I do if I have a food allergy when ordering at Subway?

Asked 6 months ago
When a customer has a food allergy and wishes to order at Subway, it is essential to take specific precautions to ensure their safety. First, the customer should inform the Sandwich Artist about their allergy as soon as they approach the counter. This allows the staff to take the necessary steps to minimize the risk of cross-contamination. Subway restaurants typically have various procedures in place to handle food allergies, including designating specific tools and surfaces for preparing allergy-friendly items. Moreover, customers can refer to Subway's nutritional and allergen information available on their official website. This resource provides comprehensive details about ingredients and can help customers make informed choices based on their dietary restrictions. It is advisable for customers to review this information before placing an order. In situations where there is uncertainty about specific items or ingredients, it is always prudent to seek clarification from the staff. The well-being of customers is of paramount importance, and taking these steps can help ensure a safe dining experience at Subway. For further details or assistance, customers may consider checking Subway's official website for more information.
Answered Jun 14th 2025

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