Sorel Customer FAQ
Top Answers & How-to Guides
What is Sorel's Phone Number?
The question we are asked most often is about how to talk to Sorel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sorel customer service, get an answer now.
Returns and Exchanges
What is the return policy?
Our return policy at Sorel is designed to ensure customer satisfaction. We offer a hassle-free 60-day return period for all purchases...
Shipping and Delivery
How long does shipping take?
Sorel offers various shipping options to fulfill customer needs. Standard ground shipping typically takes 5-7 business days within...
Order Management
Can I track my order?
Yes, you can track your order with Sorel. Once your order has been shipped, you will receive a confirmation email containing a tracking...
Product Information
Are the sizes true to fit?
Yes, Sorel shoes are generally true to fit. Sorel takes pride in ensuring accurate sizing for their footwear to provide customers with...
Store Information
Do you have a store locator?
Yes, we do have a store locator available on our website. Simply visit our homepage and click on the "Store Locator" tab. Once there,...
Help me with my Sorel customer service issue
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Sorel issues reported to GetHuman