What is the return policy?

Our return policy at Sorel is designed to ensure customer satisfaction. We offer a hassle-free 60-day return period for all purchases made directly from our website or retail stores. If you are not completely satisfied with your purchase, you can return the item(s) within this timeframe for a refund or exchange. The item(s) must be in new, unused condition, with all original tags and packaging. Please note that personalized and final sale items are not eligible for return. To initiate a return, simply contact our customer service team or use our online returns portal. Once the returned item(s) are received and inspected, we will process the refund or exchange promptly. At Sorel, we strive to make your shopping experience as convenient and enjoyable as possible.