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Can I cancel or change my order after it's been placed?

Asked 2 years ago
Once an order is placed with Sorel, there is usually a limited window of time during which customers can request changes or cancellations. This is because the order processing begins almost immediately to ensure timely delivery. If a customer wishes to change or cancel their order, it is advisable to act quickly. Typically, the best course of action is to visit the Sorel website and check the specific policies related to order modifications. On the website, customers may find detailed information regarding the conditions under which an order can be altered or canceled. It is also essential to remember that certain items may have specific return policies that apply. Additionally, if the order has already been processed or shipped, it may be necessary to follow the return policy once the package is received. For the most accurate and up-to-date information, customers are encouraged to refer to the official Sorel website where they can find contact information and further assistance regarding their order inquiries.
Christian Allen is the editor / author responsible for this content.
Answered Sep 18th 2025

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