Can I cancel or change my order after it's been placed?

Asked a year ago
Yes, you can cancel or make changes to your order but only if it hasn't been shipped yet. Sorel aims to process and dispatch orders as quickly as possible, often within 24 hours. Therefore, it is essential to contact our customer service immediately after placing the order to request any changes or cancellation. Our team will do their best to accommodate your request, but please keep in mind that it is not guaranteed as we strive to provide efficient service. If the order has already been shipped, you can initiate a return or exchange according to our return policy. For more detailed information or assistance, please reach out to our customer service team.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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