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Snapfish Customer FAQ

Top Answers & How-to Guides

How do I Contact Snapfish Customer Service?

The question we are asked most often is about how to talk to Snapfish customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Snapfish Password?

We have written this guide so that you will be able to easily and effectively reset your Snapfish password and get back to using your...

Does Snapfish offer international shipping?

Yes, Snapfish offers international shipping. They understand that memories can be made anywhere in the world and aim to make their...
Ask any question you have about Snapfish customer service, get an answer now.

Recent Snapfish Customer Questions

How do I get the coupon code that I entered (70% off and free shipping on all cards) to actually give me the free shipping?

To ensure that you receive free shipping with your coupon code, verify that the code is entered correctly at checkout. Also, check that the items in your cart meet any specified requirements for the promotion, as some codes may only apply to specific products or minimum purchase amounts. If you have followed these steps and still encounter issues, please refer to the most up-to-date contact information right here on this page for further assistance.
Asked Oct 23, 2024 10:03 PM

I cant get my order of a canvas into my cart so i can check out! What do i do?

If you are unable to add your canvas order to your cart, try refreshing the page or clearing your browser's cache and cookies. Ensure that you have selected all required options for the canvas, such as size and style. If the issue persists, consider trying a different browser or device.
Asked Aug 16, 2024 4:37 PM

do you accept tax-exempt businesses?

Yes, Snapfish accepts tax-exempt businesses. To set up a tax-exempt account or make a tax-exempt purchase, you may need to provide the necessary documentation verifying your tax-exempt status.
Asked Jul 10, 2024 3:52 PM

Will I be notified when my order is shipped and delivered?

Yes, Snapfish will send you email notifications to keep you updated on your order status. When your order is shipped, you'll receive a shipment confirmation email that includes a tracking number and link to track your package. Once delivered, a delivery confirmation email may be sent to you, depending on the courier. Be sure to check your spam or junk folder if you don't see these emails in your inbox.
Asked Jun 10, 2024 3:15 PM

how do i delete photos that i have place in the photo book to add more for the next 'chapter'?

To delete photos from your Photo Book on Snapfish, follow these steps: Firstly, you need to open the Photo Book project you're working on. Once you're in the editing page, click on the page that has the photo you wish to delete. If your photo is on the page, click on the photo. Then you'll see a few options around the photo, you need to click the 'Delete' button, which usually appears as a trash bin icon. After clicking 'Delete', the photo should be removed from the page. Please remember that deleting a photo from the Photo Book doesn't delete it from your Snapfish account; it'll still be in your photo library.
Asked May 31, 2024 12:44 AM

Help me with my Snapfish customer service issue

Account Management

How Do I Reset My Snapfish Password?

We have written this guide so that you will be able to easily and effectively reset your Snapfish password and get back to using your...

Photo Editing

Can I edit my photos on Snapfish?

Yes, you can edit your photos on Snapfish. We offer a range of easy-to-use editing tools that allow you to enhance your images with...

Payment Methods

What payment methods does Snapfish accept?

Snapfish accepts a variety of payment methods to provide convenience and flexibility to its customers. At checkout, customers can choose...

Order Processing

How long does it take to receive my Snapfish order?

The delivery time for your Snapfish order depends on the shipping method you choose and your location. Generally, standard shipping...

Order Tracking

Can I track the status of my Snapfish order?

Yes, you can easily track the status of your Snapfish order. Once your order is placed, you will receive a confirmation email containing...

Return Policy

What is Snapfish's return policy?

Snapfish offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your order, you...

Shipping

Does Snapfish offer international shipping?

Yes, Snapfish offers international shipping. They understand that memories can be made anywhere in the world and aim to make their...
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