If you aren't satisfied with something you bought from SmartBuyGlasses, you can return it for a refund or exchange if you make the return within 100 days of purchase. You can choose whether you receive a refund or an exchange. You must start the return process online, and you are responsible for shipping costs.
If you bought something from SmartBuyGlasses and it doesn't work as well as it should, you probably want to return it and get something that does or at least get your money back. This article will teach you how.
You can return prescription eyeglasses, contact lenses, and designer eyewear and get a refund or exchange as long as you make the return within 100 days of the purchase. Whether you receive an exchange or a refund is up to you.
The returned item must be in its original condition, and also be in its original packaging together with any accessories, manuals, and tags that came with it. If you are returning contact lenses, the box must be unopened. The original shipping costs cannot be refunded. You will have to pay the return shipping costs as well. You must also have received a Return Merchandise Authorization number before you make the return.
To return your purchase to SmartBuyGlasses, just follow these instructions:
After receiving your request, SmartBuyGlasses will send you the Return Merchandise Authorization number and an address to ship the returned item to, as well as additional instructions for shipping.
If you need any help, you can contact a SmartBuyGlasses customer service representative on the company help forum or by email. There is no phone contact option.
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