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Simplysoles.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Simplysoles.com Customer Service?

The question we are asked most often is about how to talk to Simplysoles.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Simplysoles.com, we value your privacy and are committed to protecting your personal information. Our privacy policy ensures that...
Ask any question you have about Simplysoles.com customer service, get an answer now.
Contact Simplysoles.com customer service

Order Tracking

How do I track my order?

To track your order, you can login to your account on our website and select the option to track your order. You will receive an email...
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Coupon Codes

How do I apply a coupon code?

To apply a coupon code on our website, simply add your desired items to your cart and proceed to checkout. On the checkout page, you...
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Newsletter Subscription

How do I subscribe to your newsletter?

To subscribe to our newsletter, simply visit our website and locate the sign-up form. Enter your email address and any other required...
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Billing Information Update

How do I update my billing information?

To update your billing information, simply log in to your Simplysoles.com account and navigate to the "My Account" section. From there,...
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Payment Methods

What payment methods do you accept?

At Simplysoles.com, we offer a wide range of secure and convenient payment methods for your ease and satisfaction. You can choose to...
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Returns and Exchanges

Can I return or exchange an item?

Yes, we offer a hassle-free return and exchange policy. If for any reason you are not completely satisfied with your purchase from...
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Shipping Policy

What is your shipping policy?

At Simply Soles, we strive to provide a seamless shopping experience for our customers by offering a simple and transparent shipping...
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International Shipping

Do you offer international shipping?

Yes, we do offer international shipping. At Simplysoles.com, we understand that our customers come from all around the world and we...
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Return Policy

What is your return policy?

Our return policy at Simplysoles.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Order Cancellation

Can I cancel my order?

Yes, you can cancel your order on Simplysoles.com. We understand that circumstances may change, and we want to accommodate your needs....
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Privacy Policy

What is your privacy policy?

At Simplysoles.com, we value your privacy and are committed to protecting your personal information. Our privacy policy ensures that...
Read more

Help me with my Simplysoles.com customer service issue

Ask any question you have about Simplysoles.com customer service. We will do our best to get you answers right away.
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