Can I cancel my order?

Yes, you can cancel your order on Simplysoles.com. We understand that circumstances may change, and we want to accommodate your needs. To cancel your order, please contact our customer service team as soon as possible. You can reach us either by email or by phone. However, it is important to note that we have a limited window for cancellations as we strive to process and ship orders promptly. Therefore, we advise you to contact us within 24 hours of placing your order to ensure we can cancel it in time. Our customer service representatives will assist you in cancelling your order and provide any further information you may need.