What is your return policy?

Simplysoles.com offers a customer-friendly return policy that allows for returns and exchanges of unworn merchandise within a specified period. Typically, customers can return items within thirty days of the purchase date. However, it is important to ensure that the items are in their original condition, which means they should have all tags attached and be free of any signs of wear. This ensures that they are eligible for a full refund or exchange. Customers should keep in mind that certain items, such as those marked as final sale, may not be eligible for return. To initiate a return, customers usually need to follow the steps outlined on the Simplysoles.com website, which typically includes filling out a return form and providing any necessary details about the items being returned. It is also recommended to use a trackable shipping service when sending back items to ensure that they arrive safely and allow for proper tracking. For any specific details regarding the return process, customers can visit the returns section on the Simplysoles.com website. This section will provide valuable information on how to proceed, including any updates to the return process, current timeframes, and further instructions. Remember that this policy may change, so it is always a good idea to check the website for the most current information regarding returns.