How Do I Set Up Autopay for My Simple Mobile Bill?

Service disruptions due to unpaid bills can be frustrating. Hence it's wise to switch to automatic payments. With GetHuman's guide, you can easily set up auto-pay for your bills. We also have a listing of various ways to contact customer care representatives for companies such as Simple Mobile. That way, even if you can't manage to figure out your service problem on your own, you can still get the help you need.

Jul 9, 2020

Telecommunication companies in the modern world utilize wireless technology to deliver their communication products and services. These include mobile phones and network coverage that enable the seamless transfer of data and information from one point to another, even across the globe. Subscribers usually have the option of selecting service plans that suit their specific needs.

Simple Mobile is a mobile carrier that delivers accessories, phones, and nationwide network coverage at multiple payment plans. It occasionally provides deals to award its customers. You can order or purchase products and services online and later pay your dues at the end of each month. The company allows clients to re-up services to get and pay for the same plan in the subsequent month.

Additionally, some subscribers may prefer to use the same plan through and through. If this is you, you can use the Auto ReUp service. This will enable Simple Mobile to renew your service after the end date automatically, and the payment will be automatic too. You'll also receive courtesy alerts before and after the company deducts the amount from your credit card.

Auto ReUp automatically updates when you change your service plan or add another line into your account. Therefore, you won't have to worry about re-enrolling for the service each time you make a change to your account. If you wish to sign up for Auto ReUp and eliminate the chances of forgetting to pay your bills, here's how to go about it.

Enrolling for autopay online

Simple Mobile customers can set up auto-pay by following these steps:

  1. Navigate to the Simple Mobile website on your computer's browser
  2. On the homepage, you should see multiple tabs at the top of the screen. Go to the Re-Up icon
  3. Choose Auto ReUp
  4. Enter your Simple Mobile phone, SIM card, or serial number, then hit CONTINUE
  5. Register your credit/debit card in the space available and click CONTINUE. You have successfully set-up automatic pay with Simple Mobile.

Other alternatives

Customers have the option of seeking help from Simple Mobile's customer care department. The agents will help you to set up automatic payments for your bills. Below are some of the ways you can get in touch with service reps.

  • Phone call

With millions of subscribers, Simple Mobile features phone call customer care to solve service problems. The staff tries to assist as many clients as possible by solving issues such as billing via phone. Subscribers can use the toll-free line to address the service problems they have.

  • Email

Another way of reaching out to the customer care team is via email. It replies to messages on a first-come, first-served basis. The agents will address your issue by helping in solving it from their end. You should have your account's personal information handy so that the staff can verify your identity.

  • Online help page

Through Simple Mobile's online help desk, customers can search through the various help topics and pick one that addresses their service issue. The customer care agents will assist you with your specific problem, so it's wise to choose a topic that's as precise as possible.

  • Facebook and Messenger

You can reach out to Simple Mobile agents via their Facebook business page. While on it, find out whether they're on Messenger so that you send direct messages instead of public ones. The social media platform is a great way to air your automatic payment issue.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Simple Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Simple Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Set Up Autopay for My Simple Mobile Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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