Silkies.com offers a return policy that allows customers to return items for a full refund within a certain time frame, typically thirty days from the date of purchase. It is essential for customers to ensure that the returned items are in their original condition, meaning they should be unworn, unwashed, and with all tags still attached. Customers should also pay attention to any specific guidelines provided by Silkies regarding the return process to ensure a smooth return experience.
For most returns, customers will need to cover the shipping costs back to Silkies, although some exceptions may apply. On the other hand, if returning an item due to an error made by Silkies, such as receiving a wrong item, they may cover the shipping costs for that return.
As return policies can sometimes change or vary based on specific promotions or products, it is advisable for customers to check the current return policy detailed on the website. This ensures that they have the most accurate and updated information before proceeding with their return.
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