Shopbop Customer FAQ
Top Answers & How-to Guides
What is Shopbop's Phone Number?
The question we are asked most often is about how to talk to Shopbop customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Shopbop customer service, get an answer now.
Shipping and Returns
What is the return policy?
Shopbop's return policy allows customers to return unworn, unused items within 30 days of the delivery date. To be eligible for a refund,...
How long does shipping take?
Shopbop offers several shipping options to cater to different needs and preferences. For standard shipping within the United States,...
Can I track my order?
Yes, you can easily track your order with Shopbop. Once your order has shipped, you will receive a tracking number via email. Simply...
Sizing and Guides
Is there a size guide available?
Yes, Shopbop offers a comprehensive size guide to assist customers in finding the perfect fit. The size guide provides detailed measurements...
Loyalty Programs
Do you have a loyalty program?
Yes, Shopbop offers a loyalty program called Shopbop Rewards. As a member, you can earn points for every purchase made on Shopbop or...
Help me with my Shopbop customer service issue
Ask any question you have about Shopbop customer service. We will do our best to get you answers right away.
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Shopbop issues reported to GetHuman