Shopbop Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Shopbop customer service, archive #1. It includes a selection of 1 issue(s) reported December 28, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I bought a hybrid Canada Goose jacket without knowing about the additional shipping fees and import taxes required upon delivery. The company advertised free international delivery on their website, but that was not the case. There was also no clear information about the fees and taxes during payment. This misleading advertisement has left me feeling disappointed and financially burdened. As a result, I would like to cancel my order [redacted]. Thank you, Jamie B.
Reported by GetHuman-jtjbicky on Saturday, December 28, 2019 10:29 AM

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