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Shoedazzle.com Customer FAQ

Top Answers & How-to Guides

What is Shoedazzle.com's Phone Number?

The question we are asked most often is about how to talk to Shoedazzle.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my shipping address on my Shoedazzle account?

To modify your shipping address on a Shoedazzle account, log in and go to your account settings. From there, find the shipping...
Ask any question you have about Shoedazzle.com customer service, get an answer now.

Recent Shoedazzle.com Customer Questions

My shoedazzle.com account is blocked and I am unable to access to view or do anything else.

If your Shoedazzle.com account is blocked, it may be due to several reasons, including security measures or policy violations. We recommend checking the email associated with your account for any notifications regarding the block. If you need further assistance, there is a link to the most up-to-date contact information right here on this page.
Asked Oct 20, 2025 8:15 PM

How do I talk to someone about skipping this month?

You can easily skip a month by logging into your account and selecting the option to skip. This allows you to avoid being charged for that month’s style selection. Make sure to do this before your billing date to ensure you won't be charged.
Asked Oct 7, 2025 2:58 AM

What is the number to call for customer service

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Oct 6, 2025 10:01 PM

Can I skip a month of the VIP membership?

Yes, you can skip a month of your VIP membership at Shoedazzle. Just remember to do so before the billing date to avoid being charged.
Asked Oct 6, 2025 6:51 PM

I need to talk to someone about my account

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Oct 6, 2025 6:17 PM

Help me with my Shoedazzle.com customer service issue

Returns and Exchanges

How Do I Return My Item to Shoedazzle?

If you bought something from Shoedazzle and want to return it, then you're in luck. Shoedazzle accepts returns for any reason....

What is the return policy for VIP members?

VIP members of Shoedazzle can return unworn, undamaged items within about thirty days of receiving them, usually in their...

What is the process for exchanging an item from Shoedazzle?

Exchanging an item on Shoedazzle generally requires logging into your account, reviewing the return policy, and submitting an...

Shipping Information

What is Shoedazzle's shipping policy?

Shoedazzle offers various shipping options, typically with a flat rate for standard U.S. shipping and free shipping on...

Do you offer international shipping?

While Shoedazzle.com mainly ships within the United States, it does provide international shipping to specific countries,...

How long does it take to receive my order?

Delivery times for orders from Shoedazzle.com depend on the shipping method and destination. Standard shipping generally takes...

Can I track my order?

Shoedazzle.com allows customers to track their orders post-shipment with an email that includes a tracking number and a link...

What happens if I didn't receive my order?

If an order from Shoedazzle.com is not received, customers should first check their confirmation email for tracking details. If...

Payment and Gift Cards

What payment methods are accepted on Shoedazzle?

Shoedazzle.com offers a range of payment options including major credit cards like Visa, MasterCard, American Express, and...

Are gift cards available for purchase?

Shoedazzle.com does offer gift cards for purchase, which are ideal for gifting stylish footwear and accessories. They usually...

Order Management

Is it possible to cancel my order?

You can generally cancel an order on Shoedazzle.com shortly after it is placed, provided it has not yet been shipped. Check...

How do I update my shipping address on my Shoedazzle account?

To modify your shipping address on a Shoedazzle account, log in and go to your account settings. From there, find the shipping...

VIP Membership

What is the Shoedazzle VIP membership program?

The Shoedazzle VIP membership program offers exclusive benefits such as access to discounted shoes and personalized...

How much does the VIP membership cost?

The VIP membership at Shoedazzle.com usually costs around $39.95 each month, providing exclusive perks like personalized shoe...

Can I skip a month of the VIP membership?

Shoedazzle.com permits VIP members to skip a monthly fee by logging into their accounts and selecting the option before the...

How do I get help with my VIP membership?

For support with a VIP membership on Shoedazzle.com, users can explore the FAQ section on the website for answers to common...
We look to the Shoedazzle.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Shoedazzle.com issues reported to GetHuman
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