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What is the return policy for VIP members?

Asked 2 years ago
For VIP members of Shoedazzle, the return policy generally allows for a more flexible return experience compared to non-VIP customers. Typically, VIP members can return unworn and undamaged items within a specific timeframe, often thirty days from the date of delivery. It is important for members to initiate the return process as soon as possible to ensure they remain within the allowed period. Shoedazzle usually requires that items be returned in their original packaging, including boxes and any included accessories, to qualify for a full refund or exchange. The return shipping cost may be the responsibility of the customer unless the return is due to a defect or error on the company's part. VIP members may also find the company often offers a straightforward online return process, where they can create a return label easily through their account. It is always a good idea to check the latest updates on return policies directly on the Shoedazzle website, as policies can be subject to change. This way, members can ensure they have the most accurate and up-to-date information regarding returns.
Answered Jul 27th 2025

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