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How long does it take to receive a refund for a return?

Asked 2 years ago
The time it takes to receive a refund for a return from Serena and Lily can vary based on several factors. Typically, once an item has been received and processed at their return facility, it may take around five to seven business days for the refund to be issued back to the original payment method. However, it is important to consider that banking institutions may take additional time to reflect the refund in your account. To ensure a smooth return process, it is advisable to follow the provided return instructions carefully and keep any tracking information for your shipment. If you want to get the most accurate and up-to-date information regarding a specific refund situation, it would be wise to refer to the relevant sections of the current web page or check your order details online.
Answered Aug 17th 2025

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