© GetHuman Inc.

Sennheiser Customer FAQ

Top Answers & How-to Guides

What is Sennheiser's Phone Number?

The question we are asked most often is about how to talk to Sennheiser customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sennheiser customer service, get an answer now.
Contact Sennheiser customer service

Recent Sennheiser Customer Questions

Help me with my Sennheiser customer service issue

Warranty and Returns

How Do I Submit a Warranty Claim from Sennheiser?

In summary, you can submit a warranty claim from Sennheiser, provided that you meet the eligibility requirements. While the SEC...
Read more

What is the return policy for Sennheiser products?

Sennheiser's return policy varies by country and retailer, generally allowing returns within fourteen to thirty days if...
Read more

What is the warranty period for Sennheiser accessories?

Sennheiser accessories generally have a warranty period of two years, but this can vary by product. It is important to check...
Read more

Payment and Purchasing

What payment methods are accepted on the Sennheiser website?

Sennheiser's website generally accepts major credit cards like Visa and MasterCard, along with options like PayPal. However,...
Read more

Can I purchase Sennheiser products internationally?

Sennheiser products can typically be purchased internationally, though specific product availability may differ based on the...
Read more

Does Sennheiser offer any discounts or promotions?

Sennheiser occasionally provides promotions and discounts that differ by product and event. To stay informed about current...
Read more

Product Compatibility

Are Sennheiser products compatible with all devices?

Sennheiser products are made to be broadly compatible with many devices like smartphones and computers, but this can differ by...
Read more

Can I use Sennheiser headphones for gaming?

Sennheiser headphones are a great choice for gaming due to their excellent audio quality and comfort. They have models designed...
Read more

Can I connect Sennheiser headphones to multiple devices at once?

The ability to connect Sennheiser headphones to multiple devices simultaneously depends on the model. Some models feature...
Read more

Product Care and Features

What is the difference between open-back and closed-back headphones?

The main distinction between open-back and closed-back headphones is their design, affecting sound quality and isolation....
Read more

Do Sennheiser headphones come with a carry case or pouch?

Sennheiser headphones differ in packaging; higher-end models often include a carry case while some entry-level ones do not....
Read more

How do I care for and maintain my Sennheiser headphones?

To keep Sennheiser headphones in optimal condition, handle them carefully, clean them regularly with a soft, dry cloth, and...
Read more

What is the difference between the different series of Sennheiser headphones?

Sennheiser's headphone series cater to various needs: Momentum emphasizes style and balanced sound with noise cancellation; the...
Read more

Are there any specific accessories recommended for Sennheiser products?

Sennheiser offers a range of accessories designed to enhance the functionality of their products. These include replacement ear...
Read more

How do I properly pair my Bluetooth Sennheiser headphones?

Pairing Sennheiser Bluetooth headphones involves charging them, turning them off, and activating pairing mode by holding the...
Read more
We look to the Sennheiser issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sennheiser issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!