ScentBird Customer FAQ

The subscription price of $19.03 could reflect additional costs such as taxes or shipping fees. Your initial subscription plan might have included certain promotions or introductory pricing that changed after the first billing cycle. Reviewing your account details or subscription plan can help clarify the current charges.

It sounds like you might be looking at a different plan or additional charges, such as taxes or fees, which could lead to a variation in the total amount. Please be sure to check your subscription details for clarity. Also, keep in mind that promotional pricing could expire, potentially leading to a different regular monthly rate.

Yes, you should be able to access your ScentBird account on your tablet to update your payment method and pay your bill. Just log in to your account and navigate to the payment section to make the necessary changes.

We understand your concern. For issues related to billing or product delivery, please refer to the most up-to-date contact information available right here on this page.

If you're still being charged for a canceled subscription, please check your account settings to confirm the cancellation status. If it appears canceled and you are still experiencing charges, there may be an issue that requires further assistance. There is a link to the most up-to-date contact information right here on this page for you to reach out to ScentBird's support team.