How Do I Cancel a Recurring Bill Payment with Santander?

Canceling a recurring bill payment with Santander will require you to sign into your online banking. Click the Payment Center and locate the recurring payment you want to cancel. Once you find it, choose Edit or Cancel. The bank will show an Are You Sure pop-up window asking if you want to cancel this recurring payment. If so, click Done. The bank will verify the cancellation of this recurring bill payment.

Jul 13, 2023

One of the great things about online bill payment is that it lets you automate your bills and save yourself some time. Santander offers an online bill payment service to pay your utility, credit card, and loan bills.

You can only cancel recurring payments within the bank account where you set them up. Here are the steps to cancel a recurring bill payment with Santander.

1. Log In to Your Account

Logging in to your account, ideally through the Santander website, is the first step. You'll need your account number, which you can find on your card or statement. Choose a Banking or Financial Services option. Choose the Payments section.

2. Select the Account Online Link

Go to My Account. Select Payment Settings and then Payments. Search for the bill you want to cancel and select it. A pop-up will appear. Click Continue.

3. Review the Cancellation details

If you want to cancel a recurring bill payment with Santander, review your cancellation details before you click cancel. Verify if you can cancel some of its recurring payments without incurring any fees. Possibly, others might result in cancellation fees. If you don't check the cancellation details before you click cancel, you could end up paying a fee that you thought was avoidable.

4. Cancel the Payment

Choose Cancel Payment and enter any comments (optional) in the text box. Check the box that says, I No Longer Want This Payment. Type in your password if you receive a prompt. Scroll down and click Continue. It will take you to a screen that says, Thank You for Canceling Your Payment.

5. Click Done

Santander will send an email confirming it has received your cancellation. Once processed, it will notify you again.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Santander Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Santander in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel a Recurring Bill Payment with Santander? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Santander

Asked 2 years ago
Updated a year ago
Viewed 164,354 times
Santander
Cancel a recurring bill payment with Santander
Stop a recurring bill payment with Santander
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!