Common Problem Categories
As reported by Samsung customers to GetHuman in the last 60 days
Technical support: 904 inquiries
Refund: 1,466 inquiries
Repair: 637 inquiries
Complaint: 1,406 inquiries
Order issues: 1,344 inquiries
If you're here looking up Samsung customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Samsung also goes by or is associated with the names Samsung.com, Sam Sung, Samsung Electronics Co Ltd, Samsung Electronics. They are considered to be part of the following sectors and industries: conglomerate, Consumer Discretionary, Consumer Durables & Apparel, Textiles, Apparel & Luxury Goods, Apparel, Accessories & Luxury Goods. Samsung is associated with terms like advertising, construction, entertainment, financial services, hospitality, medical and health care services, retail, shipbuilding, apparel, chemicals, consumer electronics, electronic components, medical equipment, semiconductors, solid state drives, dram, ships, telecommunications equipment, home appliances, public, apparel & footwear, computer hardware, internet, technology, b2c, web services & apps by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Apple, Microsoft, Google, Nokia, Blackberry. They employ 489,000 people according to customers in the know.