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Rogers Prepaid Customer FAQ

Top Answers & How-to Guides

What is Rogers Prepaid's Phone Number?

The question we are asked most often is about how to talk to Rogers Prepaid customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I switch from Rogers Prepaid to a postpaid plan?

Yes, it is possible to switch from a Rogers Prepaid plan to a postpaid plan. Rogers provides the flexibility to switch between their...
Ask any question you have about Rogers Prepaid customer service, get an answer now.
Contact Rogers Prepaid customer service

Overview

What is Rogers Prepaid?

Rogers Prepaid is a mobile phone service offered by Rogers Communications, one of Canada's leading telecommunications companies. It...
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Plans

What plans are available for Rogers Prepaid customers?

Rogers Prepaid offers flexible plans that cater to a variety of customer needs. With different options to choose from, customers can...
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Number Porting

Can I keep my current phone number when switching to Rogers Prepaid?

Yes, you can keep your current phone number when switching to Rogers Prepaid. We understand that your phone number is important to...
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International Usage

Can I use my Rogers Prepaid plan outside of Canada?

Yes, you can use your Rogers Prepaid plan outside of Canada. Rogers offers international roaming services that allow you to stay connected...
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Phone Compatibility

Can I use a prepaid phone from another carrier with Rogers Prepaid?

No, you cannot use a prepaid phone from another carrier with Rogers Prepaid. Rogers Prepaid operates on its own network and utilizes...
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Roaming Options

What are the available options for international roaming with Rogers Prepaid?

Rogers Prepaid offers a range of options for international roaming. Customers have two main choices: either purchase a Travel Pack...
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Data and Minutes

What happens if I run out of data or minutes on my Rogers Prepaid plan?

If you run out of data or minutes on your Rogers Prepaid plan, you will experience a temporary suspension of those services until you...
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Plan Switching

Can I switch from Rogers Prepaid to a postpaid plan?

Yes, it is possible to switch from a Rogers Prepaid plan to a postpaid plan. Rogers provides the flexibility to switch between their...
Read more

Help me with my Rogers Prepaid customer service issue

Ask any question you have about Rogers Prepaid customer service. We will do our best to get you answers right away.
We look to the Rogers Prepaid issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Rogers Prepaid issues reported to GetHuman
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