Rogers Prepaid Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Rogers Prepaid customer service, archive #1. It includes a selection of 1 issue(s) reported January 9, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am currently using a pay-as-you-go plan for my cell phone (phone number: [redacted]) for emergencies only. Recently, I renewed it for another year. However, I just noticed that I am being charged $10.00 monthly for phone and text, even though I do not use texting services. Given that I may only use the phone for about 20 minutes in an entire year, the $10.00/month charge feels unreasonable. I would like to discuss how to avoid this fee. Please contact me at my home phone number [redacted]. Thank you, Karen M.
Reported by GetHuman-gonebyeb on jueves, 9 de enero de 2020 20:32

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