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Redenvelope.com Customer FAQ

Top Answers & How-to Guides

What is Redenvelope.com's Phone Number?

The question we are asked most often is about how to talk to Redenvelope.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I cancel or modify my order after placing it?

Yes, you can cancel or modify your order after placing it on Redenvelope.com, but it depends on the specific circumstances. If you...
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Ordering Process

How do I place an order?

To place an order on RedEnvelope.com, simply browse our website and add desired items to your cart. When you are ready to checkout,...
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Promotional Codes

How do I redeem a promotional code?

To redeem a promotional code on our website, simply add your desired items to your shopping cart and proceed to checkout. During the...
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Website Information

What is Redenvelope.com?

RedEnvelope.com is an online retailer offering a wide variety of unique and personalized gifts suitable for all occasions and recipients....
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Payment Options

What are the payment options available?

At Redenvelope.com, we offer various payment options for your convenience. You can make a purchase using major credit cards such as...
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Order Tracking

Can I track my order?

Yes, you can easily track your order on Redenvelope.com. Once your order has been shipped, you will receive a confirmation email containing...
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Return Policy

What is your return policy?

Our return policy at Redenvelope.com allows customers to return any non-personalized item within 180 days of purchase for a full refund...
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Gift Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for most items available on our website. When placing an order, you will have the option to select...
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Personalized Messages

Can I include a personalized message with my order?

Yes, you can definitely include a personalized message with your order at Redenvelope.com. We understand the importance of expressing...
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Shipping Costs

What is the shipping cost?

The shipping cost for Redenvelope.com orders varies depending on factors such as the destination, shipping method, and order total....
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International Shipping

Do you offer international shipping?

Yes, we do offer international shipping! At Redenvelope.com, we believe in spreading love and joy to all corners of the world. Whether...
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Clothing Size Guide

What is the size guide for clothing items?

The size guide for clothing items on Redenvelope.com is provided to help you find the perfect fit. We understand that sizes may vary...
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Order Modifications

Can I cancel or modify my order after placing it?

Yes, you can cancel or modify your order after placing it on Redenvelope.com, but it depends on the specific circumstances. If you...
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