Rail Europe Customer FAQ

Your Rail Europe account ID number is typically found in the account section once you've logged in on the Rail Europe website. It's usually located near your personal information, such as your name and email address. Remember to keep this number secure as it is linked to your personal account information and booking history. If you're having difficulty finding your ID number, it might be best to directly engage Rail Europe's customer services for further assistance.

No, it is not required to register with Trenitalia after purchasing a ticket from Rail Europe. Your Rail Europe ticket is already validated and does not require additional registration. It's possible that Trenitalia sent this notification as part of their standard process to encourage users to sign up with them, but your Rail Europe ticket is completely independent of a Trenitalia account. Please ensure when traveling, you have your Rail Europe ticket accessible.