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What should I do if I lose my train ticket?

Asked 5 months ago
If a traveler loses their train ticket while using services associated with Rail Europe, it is essential to remain calm. The first step is to check if there is a digital version of the ticket available in the email confirmation or through the mobile application, if applicable. Many tickets can be reprinted or accessed through the app. If a physical ticket is lost and there is no digital alternative, the traveler may need to report the loss to the train company or the relevant service point at the train station where they plan to travel. Some train companies may allow for the purchase of a new ticket at a reduced fee or offer a replacement policy for lost tickets. It is advisable to have proof of purchase or any confirmation emails handy to facilitate this process. The policies regarding lost tickets can vary significantly depending on the service provider and the type of ticket purchased. Travelers should check the current website for specific guidance on lost tickets and the relevant procedures to follow.
Answered Jul 3rd 2025

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