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RCI Customer FAQ

Top Answers & How-to Guides

What is RCI's Phone Number?

The question we are asked most often is about how to talk to RCI customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I book a vacation outside of my home resort through RCI?

Yes, you can definitely book a vacation outside of your home resort through RCI. As an RCI member, you have the advantage of exchanging...
Ask any question you have about RCI customer service, get an answer now.
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Membership Benefits

What benefits do I get as an RCI member?

As an RCI member, you gain access to a plethora of benefits that enhance your vacation experiences. Firstly, you have the opportunity...
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Cancellation Policy

What is the cancellation policy for RCI bookings?

RCI has a flexible cancellation policy for its bookings. If you need to cancel your reservation, you must notify RCI at least 45 days...
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What happens if I need to cancel my RCI membership?

If you find yourself in need of canceling your RCI membership, you can do so by contacting RCI directly through their customer service....
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Membership Transfer

Can I transfer my RCI membership to someone else?

No, RCI memberships cannot be transferred to someone else. Memberships are strictly non-transferable and can only be used by the individual...
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Fees and Taxes

Are there any additional fees or taxes when booking through RCI?

Yes, there may be additional fees and taxes when booking through RCI. These fees can vary depending on the specific resort and destination...
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Resort Exchange

Can I exchange my timeshare for a different resort through RCI?

Yes, you can exchange your timeshare for a different resort through RCI. RCI offers a comprehensive exchange program that allows timeshare...
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Customer Support

What happens if I have an issue during my vacation booked through RCI?

If you encounter any issues during your vacation booked through RCI, rest assured that their dedicated customer support team is available...
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Vacation Booking

Can I book a vacation outside of my home resort through RCI?

Yes, you can definitely book a vacation outside of your home resort through RCI. As an RCI member, you have the advantage of exchanging...
Read more

Help me with my RCI customer service issue

Ask any question you have about RCI customer service. We will do our best to get you answers right away.
We look to the RCI issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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