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Primo Water Customer FAQ

Top Answers & How-to Guides

What is Primo Water's Phone Number?

The question we are asked most often is about how to talk to Primo Water customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where does Primo Water deliver to?

Primo Water offers delivery services to a wide range of locations, making it convenient for customers to have purified water delivered...
Ask any question you have about Primo Water customer service, get an answer now.
Contact Primo Water customer service

Delivery Service

How does Primo Water delivery work?

Primo Water delivery is a convenient and hassle-free way to ensure a steady supply of clean and refreshing water. Our delivery service...
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What is the cost of Primo Water delivery service?

The cost of Primo Water delivery service varies based on your location and specific delivery needs. To get the most accurate pricing...
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Do I need to be present for water delivery?

No, you do not need to be present for water delivery. For your convenience, you can choose a location at your home or office where...
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Can I schedule a specific delivery time with Primo Water?

Unfortunately, Primo Water does not offer the option to schedule a specific delivery time. Our delivery routes are carefully planned...
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Where does Primo Water deliver to?

Primo Water offers delivery services to a wide range of locations, making it convenient for customers to have purified water delivered...
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Water Types

What are the different types of water available from Primo Water?

Primo Water offers a range of water options to suit various preferences and needs. These include purified water, distilled water, alkaline...
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Recycling

Can I return empty water bottles to Primo Water for recycling?

Yes, Primo Water gladly accepts empty water bottles for recycling. We are committed to promoting environmental sustainability and encourage...
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Fees and Charges

Are there any additional fees or charges associated with Primo Water delivery?

No, there are no additional fees or charges associated with Primo Water delivery. The cost of delivery is included in the price of...
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Changes to Subscription

What if I want to change or cancel my Primo Water delivery subscription?

If you wish to modify or cancel your Primo Water delivery subscription, it's a simple process. You can make the necessary updates by...
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Help me with my Primo Water customer service issue

Ask any question you have about Primo Water customer service. We will do our best to get you answers right away.
We look to the Primo Water issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Primo Water issues reported to GetHuman
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