Primo Water generally allows for flexibility regarding water delivery. In most cases, customers do not need to be present for the delivery to occur. Delivery personnel typically have instructions to leave the water bottles at a designated location, such as a front porch or a specified area near the entrance of the home. However, it is essential for customers to ensure that the delivery location is easily accessible and safe for the delivery staff to leave the water. It is also advisable to check the specific delivery policy provided by Primo Water in your area, as local practices may vary. For the latest and most accurate information regarding delivery protocols, customers can refer to the current web page that outlines delivery details.