No, you do not need to be present for water delivery. For your convenience, you can choose a location at your home or office where our delivery driver can safely leave the bottles. If you have a secure place such as a porch or garage, you can provide delivery instructions during signup or by contacting our customer service. Our delivery driver will follow your instructions and drop off the water even if you're not available. However, make sure to leave empty bottles out for pick-up on the day of delivery. We strive to make the delivery process as hassle-free as possible, ensuring you always have access to clean and fresh Primo Water.
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