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Presidents Choice Customer FAQ

Top Answers & How-to Guides

What is Presidents Choice's Phone Number?

The question we are asked most often is about how to talk to Presidents Choice customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Credit Cards and Points

What are the benefits of using a Presidents Choice credit card?

Using a Presidents Choice credit card provides numerous benefits, including earning points through the PC Optimum program for...
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How can I earn PC Optimum points?

Earning PC Optimum points is easy and can be achieved through shopping at affiliated stores like Loblaws or Shoppers Drug Mart,...
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How do I redeem my PC Optimum points?

To redeem PC Optimum points, customers need to have enough points in their account. They can redeem points at checkout in PC...
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Can I use PC Optimum points for online purchases?

Yes, PC Optimum points are redeemable for online purchases at select retailers associated with Presidents Choice. Customers...
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Delivery and Shopping

Can I use my PC Optimum points at other stores?

PC Optimum points are mainly usable at Loblaws Inc. affiliates like Superstore, No Frills, and Shoppers Drug Mart, though some...
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Does Presidents Choice offer home delivery for groceries?

Presidents Choice provides home delivery for groceries, partnering with online platforms for convenience. Availability varies...
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What promotions or offers are currently available?

Promotions from Presidents Choice can change frequently and often include weekly discounts, buy-one-get-one offers, and...
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Does Presidents Choice have a mobile app?

Presidents Choice indeed provides a mobile app that enhances shopping convenience, featuring digital flyers, shopping lists,...
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Insiders Club

What is the Presidents Choice Insiders Club?

The Presidents Choice Insiders Club is a loyalty initiative that offers members exclusive promotions, personalized deals, and...
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Are there any special deals for members of the Insiders Club?

Members of the Insiders Club receive various special deals and exclusive offers on President's Choice products, including...
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Returns and Exchanges

What is the Presidents Choice return policy?

Presidents Choice features a return policy that allows most items to be returned within thirty days, provided the receipt is...
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What are the returns and exchange procedures for Presidents Choice products?

Presidents Choice has a customer-friendly return and exchange policy, allowing returns within a specified timeframe. Customers...
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Product Information

What is the process for submitting a feedback or complaint?

To provide feedback or complaints to Presidents Choice, customers should collect relevant information first, like the product...
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What types of products does Presidents Choice offer?

Presidents Choice offers a diverse array of products, including groceries, frozen foods, snacks, beverages, and household...
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We look to the Presidents Choice issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Presidents Choice issues reported to GetHuman
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