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Preciousmoments.com Customer FAQ

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What is Preciousmoments.com's Phone Number?

The question we are asked most often is about how to talk to Preciousmoments.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Preciousmoments.com Customer Questions

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Catalog and Communication

How do I unsubscribe from your mailing list?

To unsubscribe from Precious Moments' mailing list, look for an "unsubscribe" link in the emails you receive. You may also find...
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Can I request a catalog?

Precious Moments does not usually offer physical catalogs, as their focus is on promoting products online. Customers can view...
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Order and Shipping

What is your return policy?

Precious Moments, Inc. generally allows returns within a set timeframe, requiring items to be in original condition with proof...
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Can I cancel or change my order after it has been placed?

Once an order is placed on Preciousmoments.com, modifications may be limited due to quick processing. If you need changes, it...
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Do you offer international shipping?

Preciousmoments.com does provide international shipping, with details varying by destination. Customers should look for...
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How long does it take to receive a personalized item?

Personalized items from Precious Moments often take two to four weeks for processing before shipping. Delivery times then...
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Payment and Services

What forms of payment do you accept?

Preciousmoments.com accepts various payment methods, including major credit cards and PayPal, enhancing transaction security....
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Do you have a rewards program for frequent customers?

Preciousmoments.com does not have a specific rewards program for frequent customers but frequently offers promotions and...
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Do you offer gift-wrapping services?

Precious Moments does not currently have gift-wrapping services, but their products make excellent gifts, ideal for personal...
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Do you offer bulk purchase discounts for retailers?

Precious Moments, Inc. does support retailers with possible bulk purchase discounts on collectibles and figurines. Details can...
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Product Information

Are Precious Moments figurines collectible?

Precious Moments figurines are indeed very collectible, adored for their design and craftsmanship since the 1970s. Their value...
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What is the Precious Moments dolls' warranty policy?

Precious Moments dolls generally include a warranty against defects, covering repairs or replacements within a set period after...
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What is the history behind Precious Moments collectibles?

Precious Moments collectibles originated in the early 1970s, created by artist Sam Butcher, and debuted in 1978 as ceramic...
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How do I care for Precious Moments figurines?

To maintain Precious Moments figurines, keep them dust-free using a soft microfiber cloth and use a damp cloth with mild soap...
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Are there seasonal or limited edition figurines available?

Precious Moments offers seasonal and limited edition figurines that appeal to collectors due to their unique themes and events....
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We look to the Preciousmoments.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Preciousmoments.com issues reported to GetHuman
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