Can I cancel or change my order after it has been placed?

Asked a year ago
Unfortunately, once an order has been placed on Preciousmoments.com, it cannot be canceled or changed. The website's goal is to process orders as efficiently as possible, which means that orders are sent immediately to the warehouse for fulfillment. This ensures timely delivery to customers. As a result, the cancellation or modification of orders is not possible. Therefore, customers are advised to carefully review their orders before completing the purchase to ensure accuracy. In case a mistake was made or there are concerns regarding the order, customers are encouraged to contact the customer service team as soon as possible. They will do their best to assist in resolving any issues or concerns.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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