Preciousmoments.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Preciousmoments.com customer service, archive #1. It includes a selection of 1 issue(s) reported April 10, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently received a damaged Precious Moments order #B-[redacted]06 "Blooming w/Friendship 40 years." When I picked up the box, I could hear a clicking sound and found that the wooden umbrella handle had broken. Customer Service promised a replacement in two days, along with a letter to print and a UPS shipping voucher - but a week later, I have not received anything. I'm disappointed with this experience as a long-time collector of Precious Moments figurines. I simply want a refund now as this situation was not handled properly. With my busy schedule watching my grandchildren, I don't have much time to deal with this. Please respond promptly. Sabrina O. April 10, [redacted].
Reported by GetHuman4617212 on शुक्रवार, १० अप्रैल २०२०, दोपहर ३:३८ बजे
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