© GetHuman Inc.

Popeyes Customer FAQ

Top Answers & How-to Guides

What is Popeyes's Phone Number?

The question we are asked most often is about how to talk to Popeyes customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Popeyes customer service, get an answer now.
Contact Popeyes customer service

Recent Popeyes Customer Questions

The popeyes in Prince George, Va. NEVER has beverage carriers. This is a big inconvenience when ordering more than two beverages for carry out. Does Popeyes provide these carriers or not?

Popeyes typically provides beverage carriers for takeout orders, but availability can vary by location. If the Prince George location is consistently lacking them, it may be a localized issue.
Asked Jan 30, 2026 7:01 PM

ordered food on line , paid with a credit card, when i got there to pick up they said that they did not had received anything , so i reordered but i need credit for my ist payment.

For issues regarding online orders and payments, we recommend checking the link on this page for the most up-to-date contact information. They will be able to assist you with your request for a credit on your initial payment.
Asked Jan 29, 2026 10:28 PM

Paid on line for an order with a credit card, when i went to pick up they said there was not showing anything about my order, so i order again while i was there ,totally i had to paid twice and i need a refund for my 1st order.

We understand the frustration of being charged for an order that wasn't processed correctly. We recommend referring to the link on this page for the most up-to-date contact information to request your refund.
Asked Jan 29, 2026 10:24 PM

How to I reach a human contact in customer services? The digital helper is not asking questions that pertain to info I am seeking. Thank you

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Apr 30, 2025 6:16 AM

I can't get to a human over the phone because pressing 8 doesn't do anything

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Mar 11, 2025 10:27 PM

Help me with my Popeyes customer service issue

Customer Service

How do I make a complaint to Popeye's about my order?

Customers who have a complaint about their Popeyes order can reach out to support through the website or by emailing...
Read more

What payment methods are accepted at Popeyes?

Popeyes offers various payment methods, including major credit and debit cards, mobile payment options like Apple Pay and...
Read more

Does Popeyes have a rewards or loyalty program?

Popeyes operates a rewards program where customers earn points for purchases that can be exchanged for discounts and free...
Read more

Menu Information

What are the ingredients in Popeyes chicken?

Popeyes chicken features high-quality chicken marinated in a special mix of spices, coated in seasoned flour, and fried for a...
Read more

Is Popeyes chicken halal?

Certain Popeyes locations do serve halal chicken, but this availability varies by restaurant. To confirm if halal chicken is...
Read more

Are there any vegetarian options at Popeyes?

Popeyes does have some vegetarian options, including sides like mashed potatoes without gravy, Cajun fries, red beans and rice,...
Read more

What are the nutritional facts for Popeyes menu items?

Popeyes provides a diverse menu with varying nutritional details. Popular items like fried chicken and chicken sandwiches are...
Read more

Does Popeyes offer any gluten-free options?

Popeyes provides limited gluten-free options that may include specific sides like green beans or plain mashed potatoes, though...
Read more

Can I customize my order at Popeyes?

Customers can modify their orders at Popeyes to some extent, selecting from various sides and sauces. Some menu items may allow...
Read more

Order Options

Does Popeyes offer catering services?

Popeyes does provide catering services suitable for events, featuring a range of menu items like fried chicken, sides, and...
Read more

Where can I find the nearest Popeyes restaurant?

To discover the closest Popeyes restaurant, individuals can use the store locator on the official Popeyes website by entering...
Read more

Can I order Popeyes online for delivery or pickup?

Yes, customers can order Popeyes online for either delivery or pickup from their website or mobile app. For delivery, meals can...
Read more
We look to the Popeyes issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Popeyes issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!