© GetHuman Inc.

Philip Morris Customer FAQ

Top Answers & How-to Guides

What is Philip Morris's Phone Number?

The question we are asked most often is about how to talk to Philip Morris customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Philip Morris customer service, get an answer now.

Recent Philip Morris Customer Questions

Help me with my Philip Morris customer service issue

Company Information

Where is Philip Morris located?

Philip Morris International Inc. is based in Lausanne, Switzerland, while Philip Morris USA has its headquarters in Richmond,...

What products does Philip Morris produce?

Philip Morris offers a variety of tobacco and nicotine products, notably cigarettes like Marlboro, and smoke-free alternatives...

Health and Safety

Are Philip Morris products harmful?

Tobacco products from Philip Morris can be harmful due to substances linked to health risks like cancer and heart disease....

How does Philip Morris ensure the safety of its products?

Philip Morris prioritizes product safety by following strict regulations, conducting thorough research, and implementing...

Does Philip Morris conduct animal testing?

Philip Morris International Inc. does not engage in animal testing for its products and aims to follow ethical practices by...

Are there educational resources available about the effects of smoking?

Numerous resources are available to learn about the consequences of smoking, with Philip Morris supporting public awareness....

Tobacco Regulation

Does Philip Morris promote smoking?

Philip Morris has evolved from actively marketing tobacco products to focusing on reduced-risk alternatives like heated tobacco...

How does Philip Morris comply with global tobacco regulations?

Philip Morris actively adheres to diverse global tobacco regulations by monitoring local laws and engaging with authorities....

Corporate Responsibility

Is Philip Morris involved in any corporate social responsibility initiatives?

Philip Morris actively engages in various corporate social responsibility efforts that aim to foster sustainability and...

What is Philip Morris' stance on cigarette addiction?

Philip Morris acknowledges the health hazards of smoking and the role of nicotine in addiction. The company is committed to a...

What is Philip Morris' policy regarding youth access to tobacco products?

Philip Morris has a firm policy focused on restricting youth access to tobacco, recognizing it as a public health issue. They...

What initiatives does Philip Morris have for reducing smoking rates?

Philip Morris has launched various initiatives to reduce smoking rates, focusing on harm reduction and promoting smoke-free...

Product and Quality Control

Does Philip Morris offer any smoking cessation programs?

Philip Morris does not provide smoking cessation programs directly but supports tobacco harm reduction through smoke-free...

How does Philip Morris ensure product quality control?

Philip Morris prioritizes product quality control by implementing strict testing protocols from raw material selection to...

What is Philip Morris' approach to promoting reduced-risk products?

Philip Morris actively promotes reduced-risk products by focusing on alternatives to traditional tobacco. The company is...
We look to the Philip Morris issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Philip Morris issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!