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Pegasus Airlines Customer FAQ

Top Answers & How-to Guides

How do I Contact Pegasus Airlines Customer Service?

The question we are asked most often is about how to talk to Pegasus Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What services are available for passengers with disabilities?

Pegasus Airlines is dedicated to ensuring comfortable and accessible travel for passengers with disabilities. We offer a range of services...
Ask any question you have about Pegasus Airlines customer service, get an answer now.

Recent Pegasus Airlines Customer Questions

لم احصل على بريد الكتروني لتاكيد الحجز

إذا لم تتلقَ بريدًا إلكترونيًا لتأكيد الحجز، يمكنك التحقق من مجلد البريد العشوائي أو الرسائل المرسلة، فقد يكون البريد الإلكتروني هناك. تأكد أيضًا من إدخال عنوان البريد الإلكتروني الصحيح عند إجراء الحجز. إذا استمرت المشكلة، هناك رابط لمعلومات الاتصال الأكثر تحديثًا مع Pegasus Airlines موجود على هذه الصفحة.
Asked Oct 27, 2024 3:38 PM

لم احصل على ايميل او رسالة لتاكيد الحجز

إذا لم تحصل على بريد إلكتروني أو رسالة لتأكيد الحجز، تأكد من التحقق من صندوق البريد المزعج أو البريد الوارد. أحيانًا قد تتأخر رسائل تأكيد الحجز في الوصول. للحصول على المزيد من المعلومات حول حالة حجزك، هناك رابط لمعلومات الاتصال الأكثر تحديثاً على هذه الصفحة التي تتصفحها.
Asked Oct 27, 2024 3:30 PM

Can my individual suitcase weigh more than 20kg?

No, each individual suitcase must not exceed the weight limit of 20 kg for checked baggage on Pegasus Airlines. If your suitcase exceeds this limit, additional fees may apply.
Asked Aug 13, 2024 10:37 PM

Will I be able to board a Pegasus flight if my middle name is missing from my ticket?

Yes, you can still board a Pegasus flight if your middle name is missing from your ticket, as long as the first and last names match your identification documents.
Asked Aug 5, 2024 8:57 PM

انا اريد الغاء حجز تزكرة زهاب الي اثينا

يمكنك إلغاء حجز تذكرة إلى أثينا عبر زيارة موقع الويب الخاص بشركة بيجاسوس إيرلاينز، قسم "إدارة الحجز" وإدخال تفاصيل الحجز الخاص بك.
Asked Aug 2, 2024 12:39 PM

Help me with my Pegasus Airlines customer service issue

Baggage Allowance

What is the baggage allowance policy for Pegasus Airlines?

The baggage allowance policy for Pegasus Airlines allows passengers to bring one piece of cabin baggage weighing up to 8kg and with...

Can I add extra baggage to my reservation?

Yes, you can add extra baggage to your reservation with Pegasus Airlines. The airline offers a "Go Extra" service, allowing you to...

Payment Options

What are the payment options available for booking?

At Pegasus Airlines, we offer a wide range of convenient payment options to ensure a seamless booking experience. You can easily make...

Check-in Deadlines

What are the check-in deadlines for Pegasus Airlines?

The check-in deadlines for Pegasus Airlines vary depending on the type of flight and destination. For domestic flights within Turkey,...

Seat Selection

Can I select my seat in advance?

Yes, Pegasus Airlines allows passengers to select their seats in advance. At the time of booking or after, customers can choose their...

Flight Delays/Cancellations

What happens if my flight is delayed or canceled?

If your flight with Pegasus Airlines is delayed or canceled, certain steps will be taken to assist you. Firstly, in case of a delay,...

Loyalty Program

What is the Pegasus Airlines loyalty program?

The Pegasus Airlines loyalty program, called Pegasus Plus, is a rewarding system designed for frequent travelers. By joining the program,...

Pets on Flights

Are pets allowed on Pegasus Airlines flights?

Yes, Pegasus Airlines allows small pets, such as cats and dogs, to travel in the cabin with their owners. However, there are certain...

Passenger Services

What services are available for passengers with disabilities?

Pegasus Airlines is dedicated to ensuring comfortable and accessible travel for passengers with disabilities. We offer a range of services...
We look to the Pegasus Airlines issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pegasus Airlines issues reported to GetHuman
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