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Papa John's Customer FAQ

Top Answers & How-to Guides

What is Papa John's's Phone Number?

The question we are asked most often is about how to talk to Papa John's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there vegetarian options available?

Yes, Papa John's offers a range of vegetarian options to cater to varying dietary preferences. Our menu includes delicious veggie pizzas,...
Ask any question you have about Papa John's customer service, get an answer now.
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Ordering

How can I place an order?

To place an order with Papa John's, you have several convenient options available. You can easily place an order online through our...
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Can I track the status of my order?

Yes, you can easily track the status of your order at Papa John's. We understand the importance of keeping customers informed about...
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Delivery and Pickup

What are the options for delivery or pickup?

At Papa John's, we offer convenient options for both delivery and pickup. If you prefer to have your order delivered right to your...
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Payment Methods

What are the accepted payment methods?

At Papa John's, we want to make it easy for you to enjoy our delicious pizzas, so we accept several payment methods. You can pay for...
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Promotions

Are there any special promotions or deals?

Yes, Papa John's offers various special promotions and deals to provide customers with exceptional value. We continually strive to...
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Customization

Can I customize my pizza toppings?

Yes, at Papa John's, we offer full customization of your pizza toppings! We understand that everyone has different preferences, so...
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Rewards Program

What is the reward program and how does it work?

Papa John's reward program is a loyalty program created for customers to earn points and redeem them for free pizzas and other exclusive...
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Special Diets

Do you offer gluten-free or vegan options?

Yes, Papa John's has gluten-free and vegan options available. For those with gluten sensitivities or celiac disease, we offer a gluten-free...
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Are there vegetarian options available?

Yes, Papa John's offers a range of vegetarian options to cater to varying dietary preferences. Our menu includes delicious veggie pizzas,...
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Returns and Refunds

What is the return or refund policy?

Papa John's has a customer-centric return and refund policy aimed at ensuring complete satisfaction. If you are unsatisfied with your...
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Allergens

Are there any allergen warnings for menu items?

Yes, Papa John's provides allergen warnings for their menu items. They understand the importance of catering to customers with various...
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Catering Services

Do you offer catering services?

Yes, Papa John's offers catering services for various events and gatherings. Whether it's a corporate meeting, birthday party, or any...
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Help me with my Papa John's customer service issue

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