What is the return or refund policy?

Papa John's has a customer-centric return and refund policy aimed at ensuring complete satisfaction. If you are unsatisfied with your order, we encourage you to contact our customer service within a reasonable time of receiving your order. Our team will promptly address your concerns and work towards resolving any issues. Depending on the specific situation, we may offer a full refund, a replacement order, or a credit for a future purchase. It is crucial that you retain the original packaging and provide details regarding the order, such as your contact information and order number, to facilitate the process. Papa John's is committed to delivering high-quality products and exceptional service, and we strive to make things right if you are not completely satisfied with your experience.