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Panda Express Customer FAQ

Top Answers & How-to Guides

What is Panda Express's Phone Number?

The question we are asked most often is about how to talk to Panda Express customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is Panda Express a franchise? How can I open a Panda Express restaurant?

Panda Express is not a franchise. It is a company-owned restaurant chain. This means that all of its locations are owned and operated...
Ask any question you have about Panda Express customer service, get an answer now.

Recent Panda Express Customer Questions

does panda express have gluten free options

Panda Express states that they do not have any gluten-free dishes as their food is prepared with shared cooking equipment, which could allow for cross-contamination. Although some of their dishes may not contain gluten as an ingredient, they do not guarantee any of their food to be completely gluten-free. It's recommended for those with gluten sensitivities to exercise caution when considering Panda Express.
Asked May 13, 2024 12:52 AM

Help me with my Panda Express customer service issue

Hours of Operation

What are Panda Express' hours of operation?

Panda Express operates during convenient hours to cater to its customers' needs. Our regular hours of operation are typically from...

Locations

Where can I find a Panda Express restaurant near me?

To find the nearest Panda Express restaurant, simply visit our website and use the "Find a Panda" feature. Click on the "Locations"...

Cuisine

What type of cuisine does Panda Express serve?

Panda Express proudly serves American Chinese cuisine. Inspired by traditional Chinese dishes, our menu offers a delicious blend of...

Menu Options

Are there any vegetarian/vegan options on the menu?

Yes, Panda Express offers a variety of vegetarian and vegan options on its menu. For vegetarian choices, customers can enjoy dishes...

Are there any gluten-free options available?

Yes, Panda Express offers gluten-free options. Although they don't have a dedicated gluten-free kitchen, they strive to provide safe...

Online Ordering

Can I order food online for pickup or delivery?

Yes, you can order food online for pickup or delivery. At Panda Express, we offer the convenience of online ordering through our website...

Catering Services

Does Panda Express offer catering services?

Yes, Panda Express offers catering services for any event or occasion. Whether it's a business meeting, a party, or a social gathering,...

Popular Dishes

What are the most popular dishes at Panda Express?

The most popular dishes at Panda Express vary by customer preference, but there are a few fan favorites that have gained immense popularity....

Customization

Can I customize my order or make special requests?

Yes, at Panda Express, we are committed to meeting your individual preferences and dietary needs. We understand that everyone has unique...

Promotions

Does Panda Express have any special offers or promotions?

Yes, Panda Express offers various special offers and promotions to provide customers with value and savings. They regularly introduce...

Payment Methods

What forms of payment does Panda Express accept?

Panda Express gladly accepts various forms of payment for your convenience. We accept cash, major credit cards such as Visa, Mastercard,...

Franchise

Is Panda Express a franchise? How can I open a Panda Express restaurant?

Panda Express is not a franchise. It is a company-owned restaurant chain. This means that all of its locations are owned and operated...
We look to the Panda Express issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Panda Express issues reported to GetHuman
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