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What is the return policy?

Asked 2 years ago
PC World typically has a customer-friendly return policy designed to accommodate various purchase needs. Generally, items purchased from PC World may be returned within a specified period, often around fourteen to thirty days, depending on the type of product. It is important to note that the exact duration can vary based on the specific item or promotional terms at the time of purchase. Returned items usually need to be in their original packaging and should be unused or in like-new condition to ensure a smooth return process. Additionally, customers should retain their receipt or proof of purchase, as this documentation is often required to process a return successfully. Some products, such as opened software or used electronics, may have different return conditions or may not be eligible for return at all. If an item is returned due to a defect or an error on the part of PC World, customers may be entitled to a full refund or an exchange. However, if the return is made for other reasons, such as a change of mind, the refund may be subject to certain restocking fees. For the most accurate and detailed information regarding the return policy, including any recent updates, customers are encouraged to visit the official PC World website. The website usually has the most current information and guidelines pertaining to returns, exchanges, and any special circumstances that may apply.
Answered Jul 23rd 2025

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