What is the return policy?

Our return policy at Pcrichard.com ensures customer satisfaction with every purchase. We understand that sometimes products may not meet expectations, and we aim to make the return process as seamless as possible. If you are not satisfied with your purchase, we offer a 30-day return window from the date of delivery. To qualify for a return, the item must be in its original condition, including all accessories and packaging. To initiate a return, simply contact our customer service team. They will guide you through the process and provide you with a return authorization number. Once the return is approved, you will receive a prepaid shipping label to send the item back to us. Please note that some exclusions may apply, such as personalized items or software. For more details and specific information on our return policy, please visit our Returns and Exchanges page on our website. At Pcrichard.com, we strive to provide excellent customer service, and our return policy reflects our commitment to your satisfaction.